We are here to help you!
Welcome to the Support Center. Got questions about Hello? The quickest way to find the answers to your problem is to check our frequently asked questions. If you still couldn’t find the right answer to your question, don’t worry. Simply contact our support team who are happy to help you out.
Frequently Asked Questions
What is Hello - Talk. Chat. Meet.?
Hello – Talk. Chat. Meet. is a mobile app that connects users within the app and let them have a talk for initial 2:00 minutes.
The idea behind the 2:00 minutes is quite a simple one. It is enough time to have a conversation and see if you hit it off and if you like to extend the call duration. Due to its limitation there is a full focus on the conversation.
Hello – Talk. Chat. Meet. has a reverse thinking system, different to many other apps that connect people. First you talk then you decide if you like to become friends. Different to trends on the market we make sure that everybody has a real chance. No need to wait for matches or follow requests to get accepted.
How does Hello - Talk. Chat. Meet. work?
This is the first question which triggers our mind whenever we explore something new.
Well, the usage of Hello is simple, all you have to do is to download the Hello – Talk. Chat. Meet. app on play store or app store.
Do the signup step by step and once you are done, its a intuitive User Interface which is easy to understand.
- Choose the country you want to talk to
- Tap on the Hello Call Button in the middle of the screen
- Wait until a connection is created
- Start talking to new and amazing people from our community.
How do I extend my call at Hello - Talk. Chat. Meet.?
We are happy you found someone worth your time.
There are 3 different ways on how to extend the call duration within the Call:
- Tap the circle in the middle to extend for further 2:00 Minutes
- Tap the unlimited button to get rid of the call limitation
- Tap on the video call button to get unlimited call duration plus the possibility of activating the camera so you can have a face to face video call
Or you can decide to become friends to benefit from the option of having a call, messaging or video calling each other anytime.
Can I add Friends on Hello - Talk. Chat. Meet.?
Yes, there is an add friend button in the Call Screen which sends a friend request to your match. If it gets accepted, you will find him/her in your Friend list.
From then you can write, call or video call each other anytime.
How can I change my username?
The username can’t be changed. Also we would like to ask you to choose the username wisely because we hold the right to delete users with inappropriate usernames.
How do I set my preferences? (Gender)
You can choose the gender of the people you want to talk to, by going to the Gender filter icon on the home screen, and clicking on the gender you prefer.
For your information, the Gender-filter increases the chances to match with preferences, it isn’t guaranteed.
How can I report somebody?
At Hello there is no place for people who misbehave.
It isn’t the place to be bad and mean at all, it’s a place of respect and love. Don’t let anybody destroy the vibe.
That’s why we take special care that our users can report others for any kind of misbehavior anytime. There is a report user button everywhere (Call Screen, Friend List, Video Call Screen, Chat, etc.) where contact between our users happens. Just tap on it and let us know what was wrong with the other one. We take care of the rest.
If you couldn’t find the report user button for any reason, please write us an email at [email protected] with the username of the person and the kind of misbehavior and we will review it manually.